Privacy Policy

Privacy Policy Effective Date May 23 2018

Formulus Black values your privacy and your desire to know how we handle and use your information. Therefore, we provide this Privacy Statement, which explains our information practices. This statement applies to information, including Personal Data (which means any information relating to an identified or identifiable natural person), we obtain from and about individuals interacting with Formulus Black, its products, and services.

This Privacy Statement may be updated from time to time. We will attempt to notify you of any changes to our Privacy Statement by providing the revised policy and updating the Effective Date listed in this Support Handbook. If you are not certain of the efficacy of the date of the handbook, please reach out to any Formulus Black Team member to receive the most recent version. The purpose of this Privacy Statement is to explain the types of information we collect, how it is obtained, how it is used, how it may be shared with others, and your choices about its use and disclosure. If you are utilizing a Formulus Black Solution within the European Union (“EU”) or where applicable EU data protection laws so provide, please see the section below titled, “Your EU Privacy Rights” for additional information.

Personal Data Collection

The types of information, including Personal Data, we collect from and about our clientele include:

• Contact and demographic information, such as, client name, contact name, contact information, company location, industry, address, telephone number and email information.
• Data gathered by technology when you visit our internet location, such as cookies
• Marketing data from third parties that includes contact information
• Information you may have uploaded or provided as part of a Formulus Black product demonstration, proof-of-concept, or purchase
• Any information publicity posted on Formulus Black site forums or comment sections
• Job applicant data, such as name, email, resume, social media profiles, cover letter and additional information you upload as part of your application for employment
• Contact information from Formulus Black Partners, Solution Integrators and/or Resellers, that may demonstrate, sell or provide products or services on our behalf.

Commitment to Child Privacy

Formulus Black does not knowingly collect information from individuals under the age of 16. In the event that we learn that we have collected information from an individual under the age of 16, we will delete that information. If the need arises to maintain such information, a written letter of permission from the parent or legal guardian will be obtained in cases for, internship, scholarship or other award type for the individual.

How Formulus Black Uses Personal Data

Formulus Black collects and uses Personal Data for our legitimate interests as set out herein, or based upon your consent, in which case would be requested separately to provide your consent to a particular processing activity.

We process your information, including Personal Data, for the following purposes:

• Provide products and services you have purchased or requested, such as, through Formulus Sales or Formulus Support, to provide you services, troubleshooting, billing, or that which may also be necessary for the performance of a contract with you.
• Provide information about Formulus Black Solutions products and product updates
• Register clientele to deliver training and educational materials related to our solution
• Partner with your organization to offer complementary technology solutions through our alliances and partner program
• Provide services to diagnose, repair and track service and quality issues
• Provide services to install and configure changes and updates to your solution
• Provide authentication of users of our solutions
• Provide consideration to a Formulus Black employment application, which may also include processing necessary to comply with a legal obligation
• Combine marketing data from third parties to our prospective customer database
• Provide end user clientele with search and discovery tools on specific projects

We will keep Personal Data as reasonably necessary to fulfill the purposes for which Personal Data is collected as stated herein; for as long as is necessary for the performance of the contract between you and Formulus Black, if any; and to comply with legal and statutory obligations, such as in tax, trade and corporate laws. When we no longer need the Personal Data for our purposes, we will destroy, delete, purge and/or erase that Personal Data or convert it into an anonymous form.

With Whom We Share Your Information

Formulus Black may share your information within the Formulus Black Group of companies, which includes parents, corporate affiliates, subsidiaries, business units and other companies that share common ownership, for the purposes describe above.

Formulus Black may also share information where, acting in good faith, it believes that such action is necessary to conform to legal requirements or comply with legal process, such as search warrant, subpoena, or court order; protect and defend the rights of property of Formulus Black; or enforce our license or service agreements.

Formulus Black may also share your information with other third parties in an anonymized or aggregate manner. Except as noted in this Privacy Statement. Formulus Black will not sell your Personal Data to any third parties.

Online Tracking and Advertising

Formulus Black collective websites gather certain traffic information, such as Internet Protocol (IP) addresses and other numeric codes used to identify a computer, which may be considered Personal Data under applicable laws. Note however, this information is aggregated and may not personally identify you. This data is collected to assist us improve our website presence and the services we offer.   As an example, we may use IP addresses to monitor website usage to better prepare for anticipated traffic patterns. Formulus Black may also gather user information that Formulus Black may save on your computer (not on our server) as ‘cookies’ in order to streamline the Formulus Black website experience. Formulus Black utilizes similar technologies to maximize the performance of our website presence to maximize the performance of our services, improve the functionality by detecting features of your device and possibly remember user name information, region and language choices you have selected.

You have the ability to opt out from any of these cookies by adjusting your browser settings to reject cookies. If you have previously visited any of our websites previously, you may have to delete existing cookies from your browser. Note that if you opt of or delete them, we may be unable to offer some services or support and we may be unable to remember your preferences or that you may not want other specific services.

Google Analytics

We may have enabled the Demographic and Interest Reporting feature of Google Analytics to collect demographic and interest information. Google Analytics collects only the IP address rather than your name or personal information. Google Analytics ability to use and share information collected is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Visit the following address to opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

Security Safeguards

Formulus Black will take reasonable steps to protect your Personal Data in our possession from loss, misuse, unauthorized access, disclosure, alteration and destruction. Security measures are in place for safeguarding and monitoring our network and controlling access to our files, equipment and datacenter locations.

EU Privacy Rights

If you are contacting Formulus Black from the EU or where applicable EU data protection laws so provide, you may exercise the following rights regarding your Personal Data:

• You have the right to obtain from us confirmation if your Personal Data is being processed and certain information in this regard.
• You have the right to request the rectification of inaccurate Personal data and to have incomplete data completed.
• You have the right to object to the processing of Personal Data for compelling and legitimate reasons, except in cases where legal provisions expressly provide for that processing.
• You may receive your Personal Data that you provided in a structured, commonly used format and have the right to transmit that data to other data controllers without hindrance. This right only exists if the processing is based upon your consent or contract and the processing is carried out by automatic methods.
• You may request to restrict processing of your Personal Data. While we verity your request, if you have contested the accuracy of the data we hold, if the processing is unlawful and you oppose the erasure of the data and request restriction, if we no longer need it, but you request the data or need to establish, exercise or defend a legal claim; or while we verify your request if you have objected to processing based upon public legitimate interest.
• You may request to erase your Personal Data if it is no longer necessary for the purposes which we have collected it, you have withdrawn your consent and no other legal ground for the processing exists, or erasure is required to comply with a legal obligation.
• Right to lodge a complaint. You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your residence, or the location where the issue that is the subject of the complaint occurred.

If you have any questions about exercising any of these rights or their applicability to any of our particular processing activities, or have questions about any data transfer mechanism, you may contact any of your Formulus Black Team members and we will provide contact us at the physical address listed below.

California Privacy Rights

California residents have the right to request information from us regarding the manner in which we share certain categories of your Personal Data with third parties for the ‘third parties’ direct marketing purposes. You have the right to submit a request to us at our designated address and receive the following information:

• Categories of information disclosed to third parties for the ‘third parties’ direct marketing purposes during the preceding calendar year;
• Contact details of third parties that receive such information, or the nature of their business if not easily determined by the business name.

Formulus Black Corporate Headquarters Contact Information

Formulus Black
26 Journal Square
Jersey City, New Jersey 07360, USA